隐私政策

<h1>JeraVales Privacy &amp; Trust</h1>
<p>Thank you for choosing JeraVales. We understand that your trust is as precious as the crystals we craft. This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make a purchase from gojeravales.com.</p>

<h2>1. Information We Collect</h2>
<p><strong>Order Information:</strong> When you make a purchase, we collect your name, billing address, shipping address, and email address to fulfill your order.</p>
<p><strong>Payment Security:</strong> All payments are processed through Shopify's secure encrypted gateway. We do not store your credit card information.</p>
<p><strong>Soul Portrait Data:</strong> We collect your responses from our Quiz only to provide personalized crystal recommendations. This data is treated as your private energy profile.</p>
<p><strong>Technical Data:</strong> We automatically collect certain information about your device, including information about your web browser, IP address, and time zone via Cookies.</p>

<h2>2. How We Use Your Information</h2>
<p><strong>Order Fulfillment:</strong> To provide shipping notifications and process transactions.</p>
<p><strong>Personalized Resonance:</strong> To tailor our crystal recommendations based on your Soul Portrait results.</p>
<p><strong>Marketing Communications:</strong> With your permission, we may send you emails about our studio's new arrivals and healing inspirations.</p>

<h2>3. Sharing Your Information</h2>
<p>We never sell your personal information. We share your data only with trusted third parties to help us provide our services:</p>
<p><strong>Shopify:</strong> Our e-commerce platform provider.</p>
<p><strong>Fulfillment Partners:</strong> Logistics providers (such as CJ DropShipping) to deliver your crystals.</p>
<p><strong>Legal Compliance:</strong> To comply with applicable laws and regulations.</p>

<h2>4. Your Rights</h2>
<p>Depending on your location, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us at hello@gojeravales.com.</p>

<h2>5. Data Retention</h2>
<p>We retain order information for a minimum of 5 years for legal and accounting purposes. Quiz data is retained until you request deletion.</p>

<h2>6. Global Compliance</h2>
<p>Our practices are in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).</p>

<p><strong>Contact Us:</strong> hello@gojeravales.com</p>